Cancellation and Refund Policy
This Cancellation and Refund Policy (“Policy”) applies to services provided by [Company Name] (“we,” “us,” or “our”) through our website (the “Website”). By accessing or using our services, you agree to the terms of this Policy. If you do not agree with this Policy, you should not use our services.
1. Cancellation of Services
1.1 You may cancel the services provided by [Company Name] at any time by contacting us through the channels provided on the Website.
1.2 If you cancel the services before the commencement of work, you may be entitled to a full refund of any fees paid for the services.
1.3 If you cancel the services after the commencement of work, we reserve the right to charge a cancellation fee to cover any expenses incurred up to the time of cancellation.
2. Refund Policy
2.1 Refunds will be issued based on the following criteria:
- If we are unable to fulfill our obligations under the terms of the agreement, you will be entitled to a full refund of any fees paid for the services.
- If you cancel the services before the commencement of work, you may be entitled to a full refund of any fees paid for the services.
- If you cancel the services after the commencement of work, refunds will be issued on a pro-rata basis, taking into account the work completed up to the time of cancellation.
2.2 Refunds will be processed using the same method of payment used for the original transaction, unless otherwise agreed upon.
3. Processing Time
3.1 Refunds will be processed within a reasonable timeframe, typically within [number of days] business days from the date of cancellation.
4. Contact Us
4.1 If you have any questions or concerns about our cancellation and refund policy, please contact us at [Contact Email].
5. Changes to This Policy
5.1 We reserve the right to update or modify this Policy at any time without prior notice. Any changes to this Policy will be effective immediately upon posting on the Website.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Policy.